Privacy Policy

FiberApps ("we," "our," or "us") operates the FiberLink - Optic Planner mobile application and web application (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

1. Information We Collect

1.1 Information You Provide

• Project Data: Network planning data, calculations, project files you create within the app
• Account Information: If you create an account, we collect your email address and chosen username
• Support Communications: Information you provide when contacting our support team

1.2 Automatically Collected Information

• Usage Analytics: App usage patterns, feature usage, crash reports (anonymized)
• Device Information: Device type, operating system version, app version
• Technical Data: IP address, browser type (web version), general location (country level)

1.3 Information We Do NOT Collect

• Personal contact information beyond email
• Precise location data
• Financial information
• Contents of your private projects (unless you share them)

2. How We Use Your Information

2.1 Primary Uses

• Service Operation: To provide, maintain, and improve the FiberLink application
• Data Synchronization: To sync your projects across devices (if you choose to use cloud sync)
• Technical Support: To respond to your support requests and troubleshoot issues
• App Improvement: To analyze usage patterns and improve app features

2.2 Communications

• Send you technical updates and security alerts
• Respond to your inquiries and support requests
• Notify you of significant app updates (with your consent)

3. Data Storage and Security

3.1 Local Storage

Most of your project data is stored locally on your device. This includes:

• Network planning projects
• Calculation results
• App preferences and settings

3.2 Cloud Storage (Optional)

If you enable cloud synchronization:

• Project data is encrypted before transmission
• Data is stored on secure servers with industry-standard security
• You can disable cloud sync at any time

3.3 Security Measures

• Data encryption in transit and at rest
• Regular security audits and updates
• Access controls and authentication requirements
• Secure coding practices and vulnerability testing

4. Data Sharing and Disclosure

4.1 We Do NOT Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4.2 Limited Sharing Scenarios

We may share information only in these specific circumstances:

• Service Providers: Trusted third parties who help us operate our service (hosting, analytics, support)
• Legal Requirements: When required by law, court order, or government request
• Safety Protection: To protect the rights, property, or safety of FiberApps, users, or the public
• Business Transfers: In the event of a merger, acquisition, or asset sale

4.3 Third-Party Services

Our app may use these third-party services:

• Firebase (Google): For analytics and crash reporting
• Cloud Storage Providers: For optional data synchronization

5. Your Rights and Choices

5.1 Data Access and Control

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Export your project data in standard formats

5.2 Privacy Controls

• Disable cloud synchronization
• Turn off analytics and crash reporting
• Control notification preferences
• Delete local project data

6. Children's Privacy

FiberLink is designed for professional use and is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it immediately.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.

8. Data Retention

• Account Data: Retained until you delete your account
• Project Data: Retained as long as you keep the app installed
• Analytics Data: Aggregated and anonymized data retained for up to 2 years
• Support Communications: Retained for 3 years for service improvement

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes by:

• Posting the new privacy policy on this page
• Updating the "Last updated" date
• Sending a notification through the app (for material changes)

10. Contact Information

11. Compliance

This privacy policy is designed to comply with:

• General Data Protection Regulation (GDPR)
• California Consumer Privacy Act (CCPA)
• Google Play Store privacy requirements
• Apple App Store privacy requirements